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Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Please click the "more" button in our episodes below to view the episode notes, listen through the website audio player or the video link, and follow along with the whole episode transcript.

Five Minute Friday #48: Relationship Management

On today's FMF, Bob Preston speaks about the importance of relationship management in every business. Most of us would agree that Property Management is a “relationship business”. Imagine the number of people your team interfaces with daily in making your business successful: property owners, tenants, vendors, prospective tenants, HOAs, and more.  This amounts to literally 100s of individual personalities on an ongoing basis. Bob refers to this group of people collectively as "stakeholders" and explains why he views them at the center of the company culture at North County Property Group.

Relationship management is establishing the groundwork for stakeholders to have the possible experience through their journey with your company. Make it count and you might just find you attract new business in the process!

Company Culture Chart: Company Mission, Vision, Values, Guiding Principles
Notice the stakeholders are at the center (Clients, Tenants, Vendors)

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